Continuation program tailored to your corporate needs

Mastering Sopu

  • Advanced Program

  • 4 Half Days / 2 Full Days
  • Online or Face to Face

Organizations around the world trust us.

Take your organization to the next level with Mastering Sopu

  • Win-Win Approach: Strengthen collaboration by turning complex conflicts into win-win outcomes.
  • Enhanced Productivity: Achieve your goals faster and more effectively by maximizing team efficiency.
  • Increased Profitability and Efficiency: Maximize your team’s collaboration skills to get ahead of the competition.

The key to success for institutions:

Harmony and communication

Mastering Sopu, a follow-up to Sopu Essentials, is the more advanced training program designed to tackle complex communication and operational challenges faced by organisations.

Customized to your needs, the program is organized in 2 full or 4 half days. This program combines Finland’s win-win sopu approach with advanced theories and practical examples.

Bring Sopu Academy programs to your team and discover harmony at work!

For whom?

Onboarding/MT Programs

First Steps: Rapid Adaptation to the Business World

Accelerate the onboarding process of your employees and provide new team members with the basic communication skills they will need at the beginning.

Sales Professionals

Sales Excellence: Strengthening Customer Relationships

Resolve communication problems in customer relations and establish long-term bonds with your customers through effective negotiation techniques.

Team Leaders and Managers

Leadership Guide: Mastering Team Management

Increase the leadership skills of your managers and team leaders, strengthen the dynamics within the team and turn conflicts into opportunities.

Customer Relations Professionals

Customer Satisfaction: Building Lasting Connections

Increase customer satisfaction and loyalty, and enable customer relations professionals to deliver more effective and constructive solutions.

Training Process

Self-Assessment and Needs Analysis

Training programs begin with the Sopu Self-Assessment Inventory developed by our team. As participants develop their self-awareness, the training program is customized based on the results.

Our theoretical content, developed in collaboration with the world’s leading institutions, is presented synchronously and asynchronously throughout the training. Participants reinforce theoretical topics with practical exercises.

Weekly 45-minute practice sessions: Simulations customized to your team’s work area provide a safe environment for transferring theoretical parts to daily life. Constructive feedback with the Sopu App mobile application accelerates the team’s development.

After the program, reports prepared specifically for each participant ensure the continuity of the development process. A holistic perspective is presented with training performance, expert feedback and self-assessment studies.

Customized Sample Program Flow:

Advanced Communication in Technical Teams

Mastering Sopu programs are customized to the needs of the participants after Sopu Essentials training.

In these advanced programs, simulations include complex problems faced by the team. The theoretical sections are designed to create a deep learning experience.

Active Listening, Empathy and Trust

Objective: Technical teams can explore the problems behind difficult situations

Main Topics

  • The importance of active listening
  • Empathy techniques
  • Understanding the human dimension of technical issues
  • Asking the right questions and active listening strategies

Activity

  • The human side of technical problems: The team leader listens to a technical problem experienced by a team member. Throughout the simulation, participants try to understand the real reasons behind the problems and find the right solution.

Conflict Management Within the Team

Objective: Resolving conflicts with sustainable solutions by understanding team dynamics.

Main Topics

  • Open communication in conflict management
  • Balancing positive and negative feedback
  • Causes and solutions to conflict in technical teams

Simulation

  • Performance appraisal interview: The team leader gives feedback to two team members on both their technical and behavioral performance. Team members view this interview as an opportunity to resolve conflicts they have with each other in their own favor.

Technical Presentation and Knowledge Sharing

Objective: Ability to effectively share technically complex problems with non-technical teams.

Main Topics

  • Presenting technical information in a clear and understandable manner
  • Communicating with experts in different fields
  • Simplifying complex technical issues
  • Creating a culture of knowledge sharing within the team

Simulation

  • Workload Distribution Among Team Members: A technical team member presents the technical solution they developed to the sales and marketing department. The presenter tries to get all participants to accept the solution by accurately conveying the technical limitations of the solution.

Managing Complex Problems with Cross Functions

Objective: Being able to find a common solution in situations where many interconnected issues are discussed with different stakeholders.

Main Topics

  • Communication and collaboration in cross-functional teams
  • Bridging technical and non-technical teams
  • Adapting to different work styles
  • Shared goal setting and team motivation

Simulation

  • Project Beta Collaboration: The software team leader wants to clarify the scope of the new project with the sales team and the product manager. Participants seek a solution that is most beneficial to everyone, over conflicting needs.

About the Trainer

Semih Ersöz

Semih Ersöz, CEO of Sopu Academy, completed MSc. in Entrepreneurship and Innovation Management at Aalto University, and BSc. in Management Engineering at Istanbul Technical University.

He has designed and implemented entrepreneurship and negotiation-focused trainings throughout his career. Before founding Sopu Academy, he worked as an educator and coordinator in different units of Aalto University, one of Northern Europe’s leading institutions. He also worked as a coordinator at İTÜ Çekirdek, one of Türkiye’s leading entrepreneurship centres.

Semih Ersöz has consulting experience in several investment funds, NGOs and startups from Finland and Turkey. He still supports Helsinki University incubation programs, Helsinki Education Hub and İTÜ Çekirdek as a mentor and a coach.

As an integration program run by the city of Helsinki, it is very important for us to offer our participants skills and tools they can use when settling in both socially and professionally. Sopu Academy’s workshop on Negotiation Skills gave us the wonderful opportunity to do exactly that.
Jochen Faugel, City of Helsinki Project Planner - International Talents Acceleration
It was so enjoyable that I wished this 4-day program had lasted longer. The details of the program were thought out very thoroughly; we completed these four days without any issues. I can say it was one of the best investments I’ve made for myself lately. I definitely recommend others to try this as well.
Naz Yıkılmaz, Project Manager at Unilever
I’ve never experienced such a dynamic training in both my personal and professional life. It was an exploration of my own communication and negotiation skills.
Sezin Finns, Vice Principal at Hisar Schools
Cooperation with Sopu Academy is always rewarding! Their exercises inspire young people with up-to-date concepts. Theory and practice in the programs are in the right ratio. it’s great how young people bravely take on tasks and get to know each other at the same time.
Jenni Korte, Teacher at Etu-Töölön lukio - Finnish nominee in Teacher of the Year Award/TOP10 in Europe
Markus Lorenz
It was a great experience for students and it will help them in their future careers. I can definitely recommend it to every other educational institution.
Markus Lorenz, Business Educator at BHAK BHAS Hallein & Regional Coordinator of Salzburg, Austria
Sopu Academy enhances our negotiation skills through hands-on practice with various scenarios every day. It covers negotiation at both individual and societal levels, offering participants valuable experiences.
Esen Şen, Psychologist

Why Sopu Academy?

sopu app

Technology-supported educational experience

Enrich your learning journey with our mobile application Sopu App, developed with the latest technologies specifically for our training programs.

Negotiation approaches of Northern Europe

Discover win-win solutions that leave no one behind with our unique educational content inspired by Finland’s “sopu” approach.

Helsinki education

Building knowledge through hands-on learning

Experience globally recognized, innovative educational approaches developed in collaboration with leading European universities.

Training Contents

Negotiation Techniques

One of the most important elements of achieving success in today’s business world and social life is to have effective negotiation skills.

Consensus Building

Consensus building training stands out as an effective method for resolving disagreements in personal and professional life.

Communication Skills

Communication is a process that plays a central role in human life and enables the effective transfer of thoughts and feelings to the other party.

Conflict Management

In the business world, the coming together of different people and ideas can naturally lead to various conflicts.

Persuasion Techniques

Persuasion techniques refer to the ability of individuals to influence others towards an idea, behavior or decision.

Teamwork

One of the key to success in the modern business world is the ability of employees to work effectively as a team.

Empathy

Empathy training is a skill-building program that is becoming increasingly important in the modern business world.

Personal Development

Personal development training is an educational process that helps individuals achieve more successful, productive and satisfying results in their lives.

Social Skills

Social skills are a set of competencies that enable people to communicate with each other effectively and harmoniously.

Contact us!

We are ready to meet you to start your transformation journey.

Let’s find the most suitable solutions for your team.